Microsoft 365 & email
User setup, licensing, Outlook issues, shared resources, and mailbox support that keeps communication moving.
Small business IT support
IT support built for 5 to 25 employee teams
Hickey Networks helps small businesses stay productive with fast response, practical cybersecurity services, Microsoft 365 support, backup planning, email and domain help, and steady guidance without the cost of full-time internal IT.
What small teams usually need
- Fast troubleshooting when users lose access, devices fail, or email stops behaving
- Practical security that matches a real small-business budget and staffing level
- Consistent Microsoft 365 support for users, mailboxes, licensing, and day-to-day admin tasks
- Backup coverage and recovery planning that protects the data the business actually depends on
What Hickey Networks brings
- No full-time IT required for routine support, projects, or occasional emergencies
- Vendor coordination when internet, phone, email, or line-of-business systems need outside attention
- Email and domain support that keeps business communication organized and dependable
- Monthly support options for teams that want continuity and a familiar technical contact
Coverage
Support areas that matter to busy offices
This is small business IT support focused on uptime, user support, and security basics, not layers of extra tooling your team will never use.
Networking & Wi-Fi
Stable internet, cleaner office Wi-Fi, and smarter small-network decisions that cut down on interruptions.
Backups & recovery planning
Practical backup routines and sanity checks so critical files are not left to chance.
Endpoint support
Device setup, maintenance, cleanup, and troubleshooting for the systems employees rely on every day.
Practical security
MFA, password hygiene, patching, and security basics that fit the real needs of smaller organizations.
Vendor coordination
A technical point of contact who can speak with internet, email, cloud, and software vendors when issues get messy.
Monthly Support
Steady support without the overhead of hiring internal IT
For many New Jersey businesses, a recurring support relationship makes more sense than calling a different technician each time a problem pops up. Plans are available for routine user support, device issues, Microsoft 365 help, backups, and security follow-through.
Pricing: Contact for pricing.
Talk it through
Get a direct answer about the right level of support
If your office needs ongoing help but not a full-time hire, Hickey Networks can help you map out the right fit.