End-user support and help desk coverage
Front-line technical support that keeps users productive and gives programs a dependable escalation path.
- IT support
- Help desk services
- Remote support
- On-site support
- Asset management
Federal IT contracting services
Federal IT & Cybersecurity Contract Support
Hickey Networks provides dependable IT support, cybersecurity, systems administration, Microsoft 365, networking, and infrastructure services backed by military and federal experience.
As a veteran-owned technology company based in New Jersey, Hickey Networks supports federal agencies, government programs, and prime contractors that need responsive communication, practical technical execution, and a security-minded support partner.
Support for agencies, primes, and program teams
Support for agencies, primes, and program teams
Hickey Networks is positioned to support government organizations and prime contractors that need practical technical help, responsive communication, and a partner that understands the importance of disciplined execution.
Who this page is for
- Contracting officers and contracting specialists evaluating qualified small-business support partners
- Program managers who need dependable technical help without unnecessary layers of bureaucracy
- Prime contractors looking for a responsive subcontractor for infrastructure, support, or cybersecurity work
- Government organizations that need practical support for Microsoft 365, endpoints, networks, servers, and documentation
Why this support model fits
- Veteran-owned small business with a service mindset
- U.S. Navy submarine and federal civilian IT experience
- Security-focused approach to support, documentation, and operational follow-through
- Small-business agility with responsive communication and personalized service
- Comfortable supporting direct engagements, subcontracting, and teaming discussions
Core capabilities
Core capabilities
The capabilities below focus on practical delivery for IT support, infrastructure, Microsoft 365, networking, documentation, and security-related operational work.
Systems administration and infrastructure
Hands-on administration for the systems, servers, and supporting components that smaller teams still rely on every day.
- Systems administration
- Windows administration
- Linux administration
- Server administration
- Virtualization
- Backup and disaster recovery
Microsoft 365, identity, and endpoint management
Practical administration for cloud productivity, identity, and endpoint controls that need to stay organized and supportable.
- Microsoft 365 administration
- Active Directory
- Endpoint management
- Technical documentation
Networking and connectivity
Reliable infrastructure support for the wired and wireless foundations that keep users, devices, and offices connected, including physical network and low-voltage infrastructure.
- Networking
- Wi-Fi infrastructure
- Firewall and router configuration
- Structured cabling
- Network infrastructure
- Server rack installation
- Fiber optics
- Low-voltage installation
- Wireless infrastructure
Physical security and business communications
Technology integration for commercial security, meeting spaces, and communications that needs to work with the network underneath it.
- Security cameras
- Access control
- Physical security integration
- Conference room technology
- VoIP and business phone systems
Cybersecurity and operational hardening
Practical security support focused on reducing avoidable risk and keeping environments easier to manage.
- Cybersecurity best practices
- Vulnerability management
Certifications and business status
Certifications and business status
This section is intentionally conservative. Hickey Networks does not claim unsupported certifications or contract access on this page, and placeholder fields are kept easy to update as registrations are confirmed.
Business profile
- Business type
- Service-disabled veteran-owned business
- Engagement model
- Direct support, subcontracting, and teaming conversations
- Primary support model
- Remote nationwide support with on-site coverage available in New Jersey
Registrations and identifiers
- UEI
- FYXXTVH7HNC3
- DUNS number
- 829908941
- CAGE code
- 6CC98
- SAM.gov registration status
- Pending
NAICS codes
NAICS codes
These NAICS codes align most closely with the kinds of IT support, systems, networking, infrastructure, and consulting services described on this page.
| Code | Description | Relevance |
|---|---|---|
| 541511 | Custom Computer Programming Services | Relevant when support scopes include scripting, automation, tailored integrations, or custom technical workflow improvements. |
| 541512 | Computer Systems Design Services | Fits infrastructure planning, Microsoft 365 solution design, environment modernization, and technical architecture support. |
| 541513 | Computer Facilities Management Services | Useful for ongoing operational support, administration, and oversight of business-critical computing environments. |
| 541519 | Other Computer Related Services | Broad fit for troubleshooting, endpoint support, technology coordination, and specialized IT service work. |
| 518210 | Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services | Supports infrastructure-related service discussions involving hosted platforms, cloud services, and supporting operations. |
| 541690 | Other Scientific and Technical Consulting Services | May fit advisory or technical consulting engagements where planning, analysis, and operational guidance are central to the work. |
| 561621 | Security Systems Services | Potential fit for practical security-support scopes that center on protective systems, monitoring, and operational safeguards. |
Federal experience
Federal experience
The federal experience story here is based on real background and practical technical work, without stretching it into unsupported claims about contracts or certifications.
Brian Hickey background
Brian Hickey is a U.S. Navy submarine veteran specializing in radio, communications, and satellite systems, with federal civilian IT experience and a background that includes systems administration, Microsoft 365, networking, cybersecurity, endpoint management, Linux, Windows, and infrastructure support.
That experience helps Hickey Networks understand the importance of documentation, consistency, security awareness, and professional communication when supporting government-related environments or prime-contractor teams.
- U.S. Navy submarine veteran specializing in radio, communications, and satellite systems
- Federal civilian IT experience
- Systems administration and infrastructure support
- Microsoft 365 and endpoint administration
- Networking, Linux, Windows, and practical cybersecurity support
Operational fit
- Security-focused support habits and practical risk awareness
- Documentation and communication that help programs stay organized
- Hands-on experience across Microsoft 365, endpoints, systems, and networks
- Flexible small-business support that can fit direct work or prime-led teams
Why work with Hickey Networks
Why work with Hickey Networks
Many federal and prime-contractor teams want a partner that is responsive, technically capable, and straightforward to work with when the scope is important but the environment does not need unnecessary overhead.
What Hickey Networks emphasizes
- Responsive communication and clear follow-through
- Small-business flexibility without enterprise overhead
- Veteran-owned values and mission-focused service
- Practical cybersecurity integrated into day-to-day support
- Cost-conscious technical coverage for smaller scopes and specialized support needs
- Personalized service that can complement prime contractors and subcontracting teams
Prime-contractor and subcontract support
Hickey Networks is positioned to support prime contractors that need a responsive small-business partner for infrastructure, systems, endpoint, Microsoft 365, networking, and user-support tasks.
The goal is straightforward execution, dependable communication, and practical support that fits the broader mission instead of adding noise to it.
Contract vehicles and procurement paths
Contract vehicles and procurement paths
Vehicle and procurement information is shown as status guidance only. No unsupported access claims are made here.
GSA Schedule
No active GSA Schedule is claimed on this page today. Current status should be confirmed directly before procurement planning depends on it.
Discuss this pathNASA SEWP
If SEWP access matters for the opportunity, teaming conversations can help determine whether an appropriate path exists.
Discuss this pathCIO-SP3
Direct vehicle access is not claimed here. Relevant opportunities can still be discussed in the context of subcontracting or teaming.
Discuss this pathState contracts
New Jersey and related public-sector opportunities can be evaluated based on scope, fit, and procurement requirements.
Discuss this pathCooperative purchasing
Cooperative or partner purchasing options should be reviewed case by case based on the agency, prime, and vehicle involved.
Discuss this pathTeaming agreements
Hickey Networks welcomes conversations with primes and partners that need responsive subcontract support or specialized coverage.
Discuss this pathService areas and delivery options
Service areas and delivery options
Federal support can be delivered remotely, locally, or through a hybrid approach depending on the mission, access model, and operating requirements.
Remote nationwide support
Remote support can cover Microsoft 365 administration, systems troubleshooting, endpoint issues, account work, documentation, and many day-to-day technical tasks across the United States.
On-site support in New Jersey
On-site work is available throughout New Jersey when hands-on visits, local coordination, or physical infrastructure support make more sense than remote-only service.
Ocean and Monmouth County focus
Ocean County and Monmouth County remain the strongest local coverage areas for nearby field support, rapid follow-up, and hybrid service needs.
Hybrid support models
Hybrid support can combine remote administration with scheduled on-site work to fit mission needs, prime-contractor structures, and operating realities.
Downloads and procurement materials
Downloads and procurement materials
These materials help procurement teams and prime contractors review Hickey Networks more quickly, whether they need a public download now or a direct follow-up for additional details.
Capability Statement
Download the current Hickey Networks capability statement for a concise overview of core capabilities, business identifiers, NAICS coverage, and service models.
Open capability statementNAICS Codes
Use the NAICS section below to review current code coverage and how each code relates to Hickey Networks services.
View NAICS codesCompany Overview
A short company overview can be shared when procurement teams, primes, or evaluators need a concise background summary.
Request overviewCertifications
Certification and registration details will be updated as formal records are confirmed and ready to publish.
Request current statusInsurance Information
Insurance documentation can be provided during serious vendor-review or contracting conversations.
Request insurance detailsFrequently asked questions about federal it contracting services
Frequently asked questions about federal it contracting services
The best support conversations usually start by clearing up how the service works, what is included, and how it fits the real environment.
Can Hickey Networks support federal agencies?
Yes. Hickey Networks is positioned to support federal agencies and related public-sector teams with practical IT support, systems administration, Microsoft 365 help, networking, cybersecurity support, and technical coordination that fits smaller or specialized scopes.
Do you work as a subcontractor?
Yes. Hickey Networks is open to subcontracting and teaming discussions with prime contractors that need responsive technical support coverage, specialized help, or a small-business partner for defined scopes of work.
Do you provide remote support?
Yes. Many support tasks can be handled remotely, including Microsoft 365 administration, user support, systems troubleshooting, documentation, endpoint coordination, and a wide range of operational IT work.
What certifications does Hickey Networks have?
This page does not make unsupported certification claims. Business-status, registration, and certification details are shown conservatively and should be confirmed directly if a procurement decision depends on them.
What NAICS codes do you operate under?
Current NAICS coverage on this page includes codes tied to computer systems design, facilities management, other computer-related services, computing infrastructure support, and related technical consulting. Review the NAICS section for the full list and relevance notes.
Can you support Microsoft 365 GCC environments?
Hickey Networks can discuss Microsoft 365 support needs, including government-oriented environments, but any GCC or GCC High scope should be reviewed directly so the exact tenant, security, compliance, and access requirements are understood before commitments are made.
Do you support classified environments?
No classified-environment support claim is made on this page. If a scope includes special handling, access, or facility requirements, those details should be reviewed directly to confirm fit before moving forward.
Can you travel for on-site work?
Yes. On-site work is available throughout New Jersey, and travel for the right opportunity can be discussed based on scope, schedule, location, and mission needs.
How quickly can services begin?
Start timing depends on the scope, procurement path, access requirements, and whether the work is direct or through a prime. Hickey Networks aims to communicate availability clearly and move quickly once the path is defined.
How can contracting officers contact you?
Contracting officers, program managers, and prime contractors can use the website contact page, call Hickey Networks directly, or email the business inbox to start a conversation about scope, timing, and next steps.
Related Hickey Networks pages
Related Hickey Networks pages
These pages help contracting officers, primes, and technical evaluators understand the broader business, service coverage, and security focus behind Hickey Networks.
About
About from Hickey Networks.
Visit pageServices
Services from Hickey Networks.
Visit pageCybersecurity Checkup
Cybersecurity Checkup from Hickey Networks.
Visit pageSmall Business IT
Small Business IT from Hickey Networks.
Visit pageContact
Contact from Hickey Networks.
Visit pageCapability Statement
Download the Hickey Networks capability statement PDF for a concise summary of core capabilities, business identifiers, NAICS codes, service coverage, and federal-ready IT support information.
Visit pageFederal contracting contact
Interested in working with Hickey Networks?
Whether you are a contracting officer, government agency, or prime contractor, Hickey Networks would be happy to discuss how the business can support your mission.